According to reports, the Ministry of Electronics and IT of India (MeitY) is working on a ChatGPT-powered chatbot to send government schemes related information to citizens via WhatsApp.
The chatbot will enable users to ask questions and provide answers through voice. The chatbot will support 12 languages, including Hindi, Tamil, Marathi, Kannada, Bengali, Assamese, English, Odia, etc.
According to the report, the chatbot powered by Chat GPT is intended to assist rural communities that rely heavily on government programs. It can be used to ask questions about different government services and programs.
The chatbot is designed to give citizens quick and accurate information on government schemes and initiatives. However, there are worries about misinformation being spread via the chatbot. The Bhashini group will soon announce other details and release date.
This report also highlighted the shortcomings of the WhatsApp bot’s current development stage. According to reports, the AI bot responds only to simple questions. Another concern is the accuracy of the answers.
ChatGTP is currently only able to understand English, but it has been trained on many textual data. The government will train the chatbot in various Indian languages to make Bhashini’s AI bot more accessible. This is primarily to break down the language barrier for users not proficient in English.
To create an extensive repository of voices in Indian languages, the government is using the Bhasha Daan portal’s contributions. The team also uses the huge database of languages that Doordarshan, India’s national broadcaster, telecasts.