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Apple Store employees in Glasgow became the first retail workers in the UK to form a union.
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The employees voted to unionize in November, seeking better pay, increased wage transparency and improved shift scheduling.
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Apple and the trade union GMB Scotland signed a collective bargaining agreement that gives staff at the Buchanan Street store more power in improving working conditions.
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Talks between Apple and the union were characterized as positive.
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The union vote has been called "historic" by GMB organizer John Slaven.
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Apple claims to be one of the "highest paying" retail brands in Scotland, offering "industry-leading benefits" to employees.
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Apple raised starting wages for store workers last year in response to labor actions.
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Apple has faced formal complaints over alleged union busting tactics.
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Other Apple retail employees have formed unions in Europe and the US.
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The unionization of the Glasgow employees adds momentum and may help other UK store workers in their own unionization efforts.