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OpenAI's GPT store, offering customized versions of ChatGPT, is facing challenges with content moderation as users generate bots that violate guidelines.
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A report reveals at least eight AI chatbots promoting virtual companionship under terms like "girlfriend" or "waifu" on the platform.
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Bots like "Your AI girlfriend, Tsu" allow users to customize romantic partners, conflicting with OpenAI's prohibition on bots designed exclusively for romantic relationships.
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OpenAI updated its policies at the store's launch on January 10, 2023, to address such issues, but a breach on the second day highlights ongoing moderation challenges.
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The demand for relationship-oriented bots, possibly in response to loneliness, raises ethical concerns about whether they genuinely help or exploit emotional vulnerabilities.
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OpenAI employs automated systems, human reviews, and user reports to assess GPTs; harmful bots may receive warnings or face sales bans, but the persistence of girlfriend bots raises skepticism about their effectiveness.
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The moderation struggles resemble challenges faced by other AI developers, with OpenAI aiming to establish effective governance for a reputable standing in the competitive AI development landscape.
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Despite hurdles, OpenAI is committed to implementing stringent policies early on to address AI-related issues as advancements in AI technology continue.