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DoorDash Releases New Safety Features For Riders

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DoorDash is introducing new features for riders, including reduced notifications and promoting one-tap replies.

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The iOS app (for iOS 15 or above) will reduce notifications sent to delivery partners while they are on the way.

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The company is rolling out this feature globally for iPhones with plans to extend it to Android in the coming months.

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DoorDash will also request customers not to text delivery people while they are driving.

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The company is piloting a one-tap messaging system for delivery folks.

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Delivery partners can now decline an order with fewer taps.

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A demo delivery feature has been introduced for new delivery partners joining the platform.

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DoorDash partnered with Cambridge Mobile Telematics to give drivers access to the DriveWell Go app to track speed, distance, and braking.

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The company rolled out a safety update for riders last November that included options to check on the delivery partner and unassign themselves if necessary.

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The safety of delivery people is a growing concern worldwide, with various proposals aimed at giving gig workers more rights and protections.

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