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Amazon's Zappos Layoffs 20% Of Employees

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Amazon-owned Zappos laid off over 300 employees last month as part of a company-wide restructuring effort.

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About a fifth of Zappos' workforce was affected by the cuts.

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Eliminated roles included customer service representatives.

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The job cuts were made to ensure long-term customer experience and were part of regular business planning.

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Zappos operates independently of Amazon and was acquired for $1.2 billion in 2009.

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The Zappos layoffs coincided with the largest job cuts in Amazon's history last month, with over 18,000 roles being scrapped.

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Amazon CEO Andy Jassy said in a memo that the cuts were due to the economic downturn and a need to review the company's rapid hiring in recent years.

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Boosted Commerce, an Amazon-brand aggregator, also made job cuts this month, laying off 16 employees.

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The cuts at Boosted Commerce were part of an effort to focus on the most successful target markets.

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Amazon and Zappos did not immediately respond to requests for comment.

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