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President Joe Biden's plan to forgive student debt is still in place.
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However, at least 9,000,000 borrowers might be confused about how to forgive their debts.
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The Department of Education began notifying borrowers in November that student loan forgiveness applications had been approved or processed.
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According to an Education Department spokesperson, 9 million emails contained errors.
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The subject line of the incorrect emails was "Your Student Loan Debt relief Plan Application Has been Approved."
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It should have said more neutrally, "Update On Student Loan Debt Relief And The Status Of Your Application," like other emailed notices.
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The email body correctly informed the borrower of their status. However, the subject line may be misleading or confusing to the borrower.
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This error did not apply to loans that Accenture Federal Services had serviced. It did not affect the borrower's ability to get relief from their debt.
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An individual's application cannot be approved if it is not approved. The Biden administration is awaiting a decision by the Supreme Court regarding the lawsuits that aim to block the plan.
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